FAQ: Sine Tempore
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What should I do to receive my corebox in ITA or FRA?

Write us using the form below. Click on "Still have questions?"

We need the language you want to switch (Italian or French) and the e-mail of your account on Backerkit.

We will contact you to confirm this operation.

We will contact you to confirm this operation.

Last updated: February 27, 2018 10:06

In which languages will the game be available?

All the Sine Tempore material will be available in English. Thanks to an agreement reached with Don’t Panic Games and Cosmic Games, all elements of the base game will be completely translated into French and Italian. The rules in German and Spanish will be available for download from our website free of charge. We’re working during the Sine Tempore campaign to find partners that can edit the game, similarly to the French and Italian versions. All SGs and add-ons will be available only in English, unless other agreements are made in the future. All exclusive KS materials will be available in English only. Given that they won’t be reaching stores, hard copies in any languages will not be available. We will assess whether to make the materials available for download in the various languages.

Last updated: June 08, 2017 20:11

Do the miniatures come assembled?

All miniatures from the core game and any future add ons come fully assembled.

Last updated: May 22, 2017 19:00

What scale are the miniatures?

The miniatures are 38mm from floor to eye level.

Last updated: May 22, 2017 19:02

What are the miniatures made from?

The miniatures are made from high quality PVC. This is what we used for NovaAetas and the results were excellent.

Last updated: May 22, 2017 19:02

A.D.E.

Thanks to an SG, each A.D.E. model will be implemented with a plug-in allowing the pilot to be released. With the same SG, each backer will also receive an Andromeda 2.0 plug-in to replace the pilot one. In the add-on section, we have added a complete miniature A.D.E.. This miniature is not indispensable for play purposes, but rather is only needed for those who love this type of model and want to build house rules on it, or for those who are fanatical about paint and don't want to keep swapping the pilot with Andromeda, running the risk of scratches.

Last updated: May 29, 2017 11:55

Can I add Nova Aetas to my pledge?

No, sorry. We will relaunch Nova Aetas on Kickstarter next year!

Last updated: August 24, 2017 00:26

Why is my order is listed as a Late Pledge at a higher price?

The project team created the late pledge option for backers who missed the campaign; the pricing reflected on KickStarter is special early pricing that backers on the project received for their contributions. Currently, there is no other pledge option without the add-on for $10 at this time.

Last updated: August 24, 2017 10:33

What comes in the Traveler Pledge?

"Traveler Pledge contains the core game of Sine Tempore + all the stretch goals achieved during the campaign + Beli'ar kickstarter exclusive campaign.

Last updated: August 31, 2017 13:21

What comes in the Explorer Pledge?

The Explorer pledge will contain all the material of the Traveler Pledge + Silicio Expansion which is an exclusive kickstarter."

Last updated: August 31, 2017 13:21

What comes in the All in bundle + Arcane Box?

All in bundle + Arcane box products are all add-ons (micro expansions) designed for Sine Tempore, so they can not be used unless you have at least the core set of Sine Tempore"

Last updated: September 01, 2017 11:18

How can I pay the balance to BackerKit through PayPal?

Follow these 3 steps:

1) Complete the Survey
2) Send a final payment with PayPal@ludusmagnusstudio.com
3) Submit a support request via info@ludusmagnusstudio.com to update your credit.

Last updated: October 26, 2017 13:38

How can I choose the language I need for the game?

We will confirm your choice of language later on. We will send a communication to the backers as soon as it is confirmed. We will re-open the PM later, to have the choice of language.

Last updated: October 26, 2017 13:55

Shipping Updates

Current Estimated Shipping Date: June 2018

Last Updated At: 08/24/17
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://sine-tempore.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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